It can be tough to decide between an agency or in-house team to help with an ecommerce project. Ultimately, it depends on the size of your business and the scope of the project. If you have a small business and the project is relatively small, it may be more cost-effective to have an in-house team, as you will have more control over the timeline and budget. However, if you have a larger business or a more complex project, an agency may be better suited, as they have the resources and expertise to help you get the most out of your ecommerce project. In our experience we’d always suggest using an agecnt to get you on line and the once you are established bring some of the work in house. Marketing and e commerce management first followed (in time) with your own technical / developer skills.